{
    "category": {
        "name": "Customer Support Agents",
        "description": "The daily battlefield of irate callers, fake empathy scripts, broken systems, and pretending ‘Have you tried restarting?’ is a real solution.",
        "keywords": [
            "customer support memes",
            "call center humor",
            "tech support parody",
            "angry customer jokes",
            "scripted responses satire",
            "customer service burnout",
            "support agent life",
            "let me transfer you meme",
            "hold music PTSD",
            "troubleshooting comedy"
        ],
        "subcategories": [
            {
                "name": "Angry Caller PTSD",
                "description": "Because every call could be a rage-fueled therapy session... for them.",
                "meme_angles": [
                    "Getting yelled at for a company's mistake",
                    "Instant aggression before you say hello",
                    "Being blamed for global outages",
                    "Customer: ‘I pay your salary!’",
                    "Muting to scream into the void"
                ],
                "keywords": ["angry caller meme", "customer rage jokes", "support trauma humor", "blame the agent", "call center stress"],
                "sample_captions": [
                    "Caller: Screaming. Me: ‘I understand your frustration, sir.’",
                    "I’m just the messenger, not the villain.",
                    "POV: You picked up and got verbally assaulted instantly."
                ]
            },
            {
                "name": "Scripted Response Hell",
                "description": "Saying ‘I do apologize for the inconvenience’ while crying inside.",
                "meme_angles": [
                    "Repeating scripted empathy phrases",
                    "When the script doesn’t fit the issue",
                    "Pretending to escalate while just ‘checking notes’",
                    "Saying sorry 20 times per call",
                    "Knowing the script better than your own birthday"
                ],
                "keywords": [
                    "support script meme",
                    "robotic response humor",
                    "empathy script parody",
                    "call center dialogue joke",
                    "fake helpfulness comedy"
                ],
                "sample_captions": [
                    "‘I do apologize for the inconvenience’ — me, for the 87th time today.",
                    "Caller: furious. Me: stuck reading from The Sacred Scroll of Customer Service.",
                    "I’m paid to sound helpful, not be helpful."
                ]
            },
            {
                "name": "‘Let Me Transfer You’ Tactics",
                "description": "Because if I can’t fix it, someone else will — or at least they’ll pretend to.",
                "meme_angles": [
                    "Transferring calls to nowhere",
                    "Customer bounces between departments",
                    "Saying ‘Let me connect you’ to get 3 minutes of peace",
                    "Being transferred back to yourself",
                    "‘That’s another department’ defense"
                ],
                "keywords": ["support transfer meme", "wrong department joke", "call loop humor", "transfer culture satire", "support ping-pong"],
                "sample_captions": [
                    "Transferring them so I don’t cry on the call.",
                    "Me: Transfers them. Them: Gets me again. Both of us: stunned silence.",
                    "Every support call is just a round-trip ticket to the wrong department."
                ]
            },
            {
                "name": "Patience Breakdown",
                "description": "From calm to crisis in 6 calls or less.",
                "meme_angles": [
                    "Fake smile slowly fading",
                    "Day starts with optimism, ends with burnout",
                    "Losing faith in humanity by lunch",
                    "Juggling 3 chats and a phone call",
                    "Smiling through tech failures and customer rage"
                ],
                "keywords": [
                    "call center breakdown meme",
                    "customer patience humor",
                    "support job burnout",
                    "agent meltdown jokes",
                    "multitasking misery"
                ],
                "sample_captions": [
                    "My headset heard more sighs than words today.",
                    "Me: smiling on the outside, screaming on hold music inside.",
                    "POV: The 6th customer today just asked to speak to the CEO."
                ]
            }
        ]
    }
}
